Much has been written about psychological safety’s role in improving workplace wellness and even in helping stem the tide of the Great Resignation. But to weather uncertainty, organizations need to look beyond individual well-being and make psychological safety a strategic priority, creating a culture where employees can comfortably raise concerns, contribute ideas, and share unique perspectives. Three cultural dimensions are critical for resilience: integrity, innovation, and inclusion. They sustain business continuity, competitiveness, and growth — and psychological safety is a fundamental component of each. To strengthen resilience, leaders must understand how to connect these three siloed dimensions of culture and develop leadership attributes that encourage candor. In this article, the authors explore the obstacles to investing in psychological safety and illustrate how senior leaders can overcome these obstacles to boost resilience.

Humble leadership is characterized by a willingness to admit a mistake or when you don’t know something, a tendency to share credit for successes, and an appreciation for others’ contributions. This leadership style is built on self-awareness, respect for others, and a focus on collective over individual success. But being overly humble can potentially diminish your perceived authority in three ways: 1) You may be perceived as indecisive; 2) You may hinder your career advancement; and 3) You may be limiting your team’s development. The author offers advice on how to navigate these challenges while preserving the benefits of this leadership style.

Humans are good at inventing tools, but not as good at adapting to the change these tools can cause. While there has been much focus on the technical impacts and potential dark side of AI, the authors’ research has shown that AI can enhance and empower leadership, actually helping make leaders more human. To do this, we need to invest just as much in the development of our human potential as we do in harnessing the power of AI. This means focusing on the core leadership qualities of awareness, wisdom, and compassion, as well as taking on a both/and mindset. The “AI-augmented leader” can leverage both the power of AI and develop their most human qualities, bringing the best of both human and machine to their leadership practice.