• Mashup Score: 0
    Expand Menu - 7 month(s) ago

    Join the webinar to learn how Rush Enterprises improved customer service, integrated WFO, WFO and CRM and successfully measured success through data analytics. Join this webinar to see the new Generative AI IVA features, including: The ability to use OpenAI to determine a caller’s intent, using LLMs to deliver responses to FAQs, and using OpenAI to summarize calls and chats for live agents. Join us with guest speaker Teddy Liaw as we discuss how managing a gig workforce necessitates a different approach

    Tweet Tweets with this article
    • Join this @Five9 webinar to see the new #GenerativeAI #IVA features, including: The ability to use OpenAI to determine a caller’s intent, using #LLMs to deliver responses to FAQs, and using OpenAI to summarize calls and chats for live agents. Register now! https://t.co/XOOdnts9P3