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Mashup Score: 5Five9_logo_black - 9 hour(s) ago
The contact center is quickly becoming the front door to delivering exceptional customer experiences and, for many brands, represents “the face of the company.” As we approach the end of 2024, understanding the continued impact of Generative AI on emerging trends and challenges reshaping the contact center industry is more important than ever.Join Sheila McGee-Smith and Five9 executives for a thought-provoking fireside chat where we’ll review last year’s predictions and dive into the top five predictions and trends for 2025.
Source: www.five9.comCategories: General Medicine News, General HCPsTweet
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Mashup Score: 1Expand Menu - 1 day(s) ago
Join the webinar to learn how Rush Enterprises improved customer service, integrated WFO, WFO and CRM and successfully measured success through data analytics. Join this webinar to see the new Generative AI IVA features, including: The ability to use OpenAI to determine a caller’s intent, using LLMs to deliver responses to FAQs, and using OpenAI to summarize calls and chats for live agents. Join us with guest speaker Teddy Liaw as we discuss how managing a gig workforce necessitates a different approach
Source: www.five9.comCategories: General Medicine News, General HCPsTweet-
Join this @Five9 webinar to see the new #GenerativeAI #IVA features, including: The ability to use OpenAI to determine a caller’s intent, using #LLMs to deliver responses to FAQs, and using OpenAI to summarize calls and chats for live agents. Register now! https://t.co/XOOdnts9P3
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Mashup Score: 5Five9_logo_black - 11 day(s) ago
The contact center is quickly becoming the front door to delivering exceptional customer experiences and, for many brands, represents “the face of the company.” As we approach the end of 2024, understanding the continued impact of Generative AI on emerging trends and challenges reshaping the contact center industry is more important than ever.Join Sheila McGee-Smith and Five9 executives for a thought-provoking fireside chat where we’ll review last year’s predictions and dive into the top five predictions and trends for 2025.
Source: www.five9.comCategories: General Medicine News, General HCPsTweet-
Generative AI is transforming contact centers in 2025. Stay ahead of the curve with insights from industry leaders With @Five9. https://t.co/N8NpnrWWjB #AIInCX #ContactCenterTrends
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Mashup Score: 5Five9_logo_black - 21 day(s) ago
The contact center is quickly becoming the front door to delivering exceptional customer experiences and, for many brands, represents “the face of the company.” As we approach the end of 2024, understanding the continued impact of Generative AI on emerging trends and challenges reshaping the contact center industry is more important than ever.Join Sheila McGee-Smith and Five9 executives for a thought-provoking fireside chat where we’ll review last year’s predictions and dive into the top five predictions and trends for 2025.
Source: www.five9.comCategories: General Medicine News, General HCPsTweet-
Generative AI is transforming contact centers in 2025. Stay ahead of the curve with insights from industry leaders With @Five9. https://t.co/N8NpnrWWjB #AIInCX #ContactCenterTrends
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Mashup Score: 1Five9_logo_black - 22 day(s) ago
Financial services organizations can gain a competitive advantage by leveraging cloud-enabled technology to boost contact center efficiency. See how Five9 customers did just that while improving their customer experience.
Source: www.five9.comCategories: General Medicine News, General HCPsTweet-
💡 Improve customer experience in financial services with these 6 proven strategies! Download @Five9’s infographic for actionable insights: https://t.co/akBT3iBU2e #CustomerExperience #FinancialServices
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Mashup Score: 1Five9_logo_black - 23 day(s) ago
Financial services organizations can gain a competitive advantage by leveraging cloud-enabled technology to boost contact center efficiency. See how Five9 customers did just that while improving their customer experience.
Source: www.five9.comCategories: General Medicine News, General HCPsTweet-
💡 Improve customer experience in financial services with these 6 proven strategies! Download @Five9’s infographic for actionable insights: https://t.co/akBT3iBU2e #CustomerExperience #FinancialServices
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Mashup Score: 1Five9_logo_black - 26 day(s) ago
Financial services organizations can gain a competitive advantage by leveraging cloud-enabled technology to boost contact center efficiency. See how Five9 customers did just that while improving their customer experience.
Source: www.five9.comCategories: General Medicine News, General HCPsTweet-
💡 Improve customer experience in financial services with these 6 proven strategies! Download @Five9’s infographic for actionable insights: https://t.co/akBT3iBU2e #CustomerExperience #FinancialServices
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Mashup Score: 5Five9_logo_black - 27 day(s) ago
The contact center is quickly becoming the front door to delivering exceptional customer experiences and, for many brands, represents “the face of the company.” As we approach the end of 2024, understanding the continued impact of Generative AI on emerging trends and challenges reshaping the contact center industry is more important than ever.Join Sheila McGee-Smith and Five9 executives for a thought-provoking fireside chat where we’ll review last year’s predictions and dive into the top five predictions and trends for 2025.
Source: www.five9.comCategories: General Medicine News, General HCPsTweet-
Generative AI is transforming contact centers in 2025. Stay ahead of the curve with insights from industry leaders With @Five9. https://t.co/N8NpnrWWjB #AIInCX #ContactCenterTrends
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Mashup Score: 0Five9_logo_black - 1 month(s) ago
A leader in vision care, VSP had an on-premises contact center that couldn’t scale, keep IVA management costs down, or support a remote workforce. See how Five9 came to the rescue.
Source: www.five9.comCategories: General Medicine News, General HCPsTweet-
👁️ VSP saved millions, reduced support costs, and enabled a 100% remote workforce with @Five9 IVA! Curious how? 🔗 Download the case study: https://t.co/q09sjkvfXE #ContactCenter
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Mashup Score: 3Five9_logo_black - 2 month(s) ago
Leverage Pindrop Protect and Passport with faster deployment, enhanced utilization, improved protection, and simplified contracting.
Source: www.five9.comCategories: General Medicine News, General HCPsTweet-
Seamless CX meets security with @Five9 Telco Integration with Pindrop. Explore the benefits and get the data sheet now. https://t.co/hDmNTtrVvH #FutureOfCX #FraudPrevention
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Generative AI is transforming contact centers in 2025. Stay ahead of the curve with insights from industry leaders With @Five9. https://t.co/N8NpnrWWjB #AIInCX #ContactCenterTrends