-
Mashup Score: 2
Three Tips to Combat Employee Burnout in the Contact Centre Life in the contact centre moves fast. This is inevitable; customers expect answers to their queries as quickly as possible, and it’s your responsibility to provide them. Even so, you need to take employee burnout seriously. In 2024, nearly half of organizations report prioritizing employee experience. Agent attrition remains a significant challenge
Source: Contact-Centres.comCategories: General Medicine News, General HCPsTweet
-
Mashup Score: 6IA Call Center Case Study | RingCentral - 6 month(s) ago
Discover how RingCentral Contact Center helps IA Call Center equip its agents with innovative tools to deliver superb customer support and compete with bigger BPOs.
Source: www.ringcentral.comCategories: General Medicine News, General HCPsTweet
-
Mashup Score: 2Five9_logo_black - 6 month(s) ago
Master contact center metrics for success. Key insights, best practices, real-world success stories, and Five9’s advanced solutions for optimization.
Source: www.five9.comCategories: General Medicine News, General HCPsTweet
-
Mashup Score: 2Five9_logo_black - 6 month(s) ago
Master contact center metrics for success. Key insights, best practices, real-world success stories, and Five9’s advanced solutions for optimization.
Source: www.five9.comCategories: General Medicine News, General HCPsTweet
-
Mashup Score: 3Expand Menu - 6 month(s) ago
GDPR, CCPA, CPRA, CPNI, HIPAA… contact center compliance has enough acronyms to make your head spin. Although it may be confusing, compliance and security is extremely important to keeping the lights on and keeping you out of legal trouble. In this webinar, learn everything you need to know about contact center security and compliance including: Costs of legal noncompliance How moving to the cloud can provide increased security How to trust your cloud vendor with your brand reputation
Source: www.five9.comCategories: General Medicine News, General HCPsTweet
-
Mashup Score: 4Expand Menu - 6 month(s) ago
Before breaking ground on your contact center dream home, you must first address the infrastructure for your utilities. These utilities include all other business applications and telephony upon which your contact center directly and indirectly depends. In this webinar, get a blueprint for preparing your contact center for third-party applications and learn:
Source: www.five9.comCategories: General Medicine News, General HCPsTweet
-
Mashup Score: 3Expand Menu - 6 month(s) ago
GDPR, CCPA, CPRA, CPNI, HIPAA… contact center compliance has enough acronyms to make your head spin. Although it may be confusing, compliance and security is extremely important to keeping the lights on and keeping you out of legal trouble. In this webinar, learn everything you need to know about contact center security and compliance including: Costs of legal noncompliance How moving to the cloud can provide increased security How to trust your cloud vendor with your brand reputation
Source: www.five9.comCategories: General Medicine News, General HCPsTweet
-
Mashup Score: 1Five9_logo_black - 7 month(s) ago
Where you build your contact center is just as important as what it looks like.
Source: www.five9.comCategories: Healthcare Professionals, Latest HeadlinesTweet
-
Mashup Score: 1Five9_logo_black - 7 month(s) ago
Master contact center metrics for success. Key insights, best practices, real-world success stories, and Five9’s advanced solutions for optimization.
Source: www.five9.comCategories: Healthcare Professionals, Latest HeadlinesTweet
-
Mashup Score: 0Five9_logo_black - 7 month(s) ago
Master contact center metrics for success. Key insights, best practices, real-world success stories, and Five9’s advanced solutions for optimization.
Source: www.five9.comCategories: Healthcare Professionals, Latest HeadlinesTweet
Customers expect answers fast, which means contact center agents have to be on their A-game. Ways to combat employee burnout in the #contactcenter: https://t.co/aTgPnRXPTR via @contactcentres @TPxComm