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Mashup Score: 2
Five9 CX Marketplace Listing for 2Ring Dashboards & Wallboards: https://marketplace.five9.com/s/product/2ring-dashboards-wallboards-connector-for-five9/01t3r…
Source: www.youtube.comCategories: Healthcare Professionals, Latest HeadlinesTweet
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Mashup Score: 1
EvaluAgent, a startup developing software to evaluate contact center interactions, has raised $20 million in a Series A funding round.
Source: TechCrunchCategories: Healthcare Professionals, Latest HeadlinesTweet-
.@EvaluAgent raises $20M to build out software that evaluates call center agents https://t.co/j1Rka7Ieo4 #cx #cctr #CCWVegas @McGeeSmith
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Mashup Score: 0Top Call Center Technology Trends - 1 year(s) ago
Advances in call center hardware and software technology have enabled support teams to cut down many common call center issues.
Source: CMSWire.comCategories: Healthcare Professionals, Latest HeadlinesTweet-
According to a 2020 study by Harvard Business Review, during the pandemic difficult calls increased by 50% overall. https://t.co/e5Uv3tkurr #CX #cctr
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Mashup Score: 1LIVE at #enterpriseconnect w/ @Upstream_Works - 1 year(s) ago
LIVE at #enterpriseconnect w/ @Upstream_Works CEO Rob McDougal, Providing best-in-class #Omnichannel #ContactCenter #Software to improve #CX and increase age…
Source: YouTubeCategories: Healthcare Professionals, Latest HeadlinesTweet-
LIVE at #enterpriseconnect w/ @Upstream_Works CEO Rob McDougal, Providing best-in-class #Omnichannel #ContactCenter #Software to improve #CX and increase agent success. @Cisco Preferred Solution Partner #CX #CCTR #custserv https://t.co/0BZhnUrzvj
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Mashup Score: 4LIVE at #enterpriseconnect w/ @Upstream_Works - 1 year(s) ago
LIVE at #enterpriseconnect w/ @Upstream_Works CEO Rob McDougal, Providing best-in-class #Omnichannel #ContactCenter #Software to improve #CX and increase age…
Source: YouTubeCategories: Healthcare Professionals, Latest HeadlinesTweet-
LIVE at #enterpriseconnect w/ @Upstream_Works CEO Rob McDougal, Providing best-in-class #Omnichannel #ContactCenter #Software to improve #CX and increase agent success. @Cisco Preferred Solution Partner #CX #CCTR #custserv https://t.co/0BZhnUrzvj
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Mashup Score: 14Five9 Intelligent CX Platform - 1 year(s) ago
Standing out among CCaaS providers, the Five9 CCaaS platform keeps its CX Promise, so you can keep yours. Meet the Five9 Intelligent CX Platform.
Source: five9Categories: Healthcare Professionals, Latest HeadlinesTweet-
Chatting with @DaveMichels and @GenefaMurphy CMO @Five9 at #enterpriseconnect on keeping your #CXpromise, and the power of Intelligent #CX https://t.co/IXxSqS2tig #AI #CX #CCTR #Cloud https://t.co/LiqcIrwh6o
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Mashup Score: 12 Ways AI Can Mitigate Fraud in Contact Centers - 1 year(s) ago
Contact centers can have a difficult time staffing agents and adopting modern technology to help them provide better CX.
Source: Upstream WorksCategories: Healthcare Professionals, Latest HeadlinesTweet-
2 Ways AI Can Mitigate Fraud in Contact Centers https://t.co/p4J0XSRfMI #EC23 @Upstream_Works #CX #CCTR https://t.co/Cgk0xLLfUQ
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Mashup Score: 2
Call centers have deployed bots that automate basic tasks and instruct the remaining humans how to do their jobs.
Source: WSJCategories: Healthcare Professionals, Latest HeadlinesTweet-
The AI Chatbot in Your Workplace: Efficient, Bossy, Dehumanizing #cctr #cx @DaveMichels https://t.co/4vfLfkxDGr
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Mashup Score: 6How Outsourcing Benefits Your Business | Working Solutions - 1 year(s) ago
Here are eight key reasons why businesses choose to use back-office outsourcing to carry out important
Source: Working SolutionsCategories: Healthcare Professionals, Latest HeadlinesTweet-
How #Outsourcing Benefits Your Business | Working Solutions @WorkingSol https://t.co/Ym2oiHl68R #cx #cctr
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Mashup Score: 0Rob McDougall President and CEO Upstream Works. Helping to Operationalize AI in the Contact Center - 1 year(s) ago
Rob McDougall @McDougallRob, President and CEO @Upstream_Works. Helping to Operationalize AI in the Contact Center. How is #AI impacting your customer servic…
Source: YouTubeCategories: Healthcare Professionals, Latest HeadlinesTweet-
Rob McDougall @McDougallRob, President and CEO @Upstream_Works. Helping to Operationalize AI in the Contact Center. How is #AI impacting your customer service? #CX #cctr #custserv #ITexpo https://t.co/Indw0W1wxK
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Explore the power of @2RingCX #Dashboards & #Wallboards for #Five9! The latest overview video covers all the new features in release v9.0. Take your #Five9contactcenter to the next level with @2RingCX. Watch now: https://t.co/DBf4wL455I #ISVPartner #Five9CX #CCTR #Technology