• Mashup Score: 0

    From a BPO standpoint, balancing tech and touch starts with investing in technologies such as AI, chatbots and

    Tweet Tweets with this article
    • Technology can streamline many processes and enable more efficient use of resources, but it’s important to ensure that customers are still receiving personalized interactions from knowledgeable staff. #CX #CustomerService @WorkingSol https://t.co/rR1JO4U2X1 https://t.co/AearTZB5dW

  • Mashup Score: 0

    From a BPO standpoint, balancing tech and touch starts with investing in technologies such as AI, chatbots and

    Tweet Tweets with this article
    • Tech can streamline many processes and enable more efficient use of resources, but it’s important to ensure that customers are still receiving personalized interactions from knowledgeable staff: https://t.co/7QUw1zn2mq #CX #CustomerService #CCWStLouis #CXOExchange @WorkingSol