• Mashup Score: 0

    Brands can use a shared UC and CC infrastructure to blur the lines between remote offices and a centralized contact center, resulting in better customer experiences and more efficient customer service.

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  • Mashup Score: 2

    Why Read This Report The velocity of demand for artificial intelligence (AI) technology, tools, platforms, and applications draws parallels to the demand for cloud. And, indeed, the market for AI maker platforms, AI facilitator platforms, and new AI-centric and AI-infused applications will grow to $37 billion by 2025. Still, this is much smaller than many investors…

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  • Mashup Score: 19

    Why Read This Report In our 26-criterion evaluation of multimodal predictive analytics and machine learning (PAML) providers, we identified the 11 most significant ones — Altair, Alteryx, BigML, Dataiku, IBM, KNIME, Minitab, RapidMiner, Samsung SDS, SAS, and TIBCO Software — and researched, analyzed, and scored them. This report shows how each provider measures up…

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  • Mashup Score: 11

    Why Read This Report Model operations (ModelOps) is a must-have capability to operationalize AI at scale. Also known as machine learning operations (MLOps), ModelOps comprises tools, technologies, and practices to enable organizations to deploy, monitor, and govern machine learning models and other analytical models in production applications. Technology and data…

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  • Mashup Score: 10

    Why Read This Report Digital decisioning platforms (DDPs) allow application development and delivery (AD&D) pros to combine the best of human decision logic with the best of AI to implement application-embedded automated decisions, i.e., digital decisions. DDPs accomplish this by providing a suite of capabilities that enable business subject-matter experts to…

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  • Mashup Score: 1

    Why Read This Report Predictive analytics and machine learning (PAML) solutions deliver enterprise-grade tools for analyzing data, building predictive models, and deploying AI/ML solutions that drive business outcomes. But to access these benefits, you’ll first have to select from a diverse set of vendors that vary by functionality, geography, vertical market…

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  • Mashup Score: 1

    DescriptionDigital transformations must get smarter with AI. Enterprises can use AI to automate decisions, augment human intellect, and monitor sentient intelligence about customers, operations, and market conditions. Implementing AI successfully takes a lot more than hiring a couple of data scientists. It requires choosing use cases…

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