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Mashup Score: 0Contact Call Center Automation Software | Gridspace - 2 year(s) ago
Gridspace’s automation tools drive better customer experiences while also making life easier for agents, QA, IT, and those in the C-Suite.
Source: GridspaceCategories: Healthcare Professionals, Latest HeadlinesTweet
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Mashup Score: 0
Gridspace’s virtual agents and voice observability software powers modern contact centers. Understand and automate voice calls, chats, and customer conversation in real time.
Source: GridspaceCategories: Healthcare Professionals, Latest HeadlinesTweet-
The CX revolution is huge and ongoing. @gridspaceinc helps create seamless experiences for organizations trusted by millions of Americans. Discover our 3 insights to get ahead of the CX curve, then watch the future in action. #TomorrowsVirtualAgent https://t.co/8naju5kO6s
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Mashup Score: 4Gridspace Grace - Voice AI for healthcare and financial services tier 1 calls - Gridspace - 2 year(s) ago
Gridspace Grace is a 100% cloud independent virtual agent and authoring platform for contact centers. Deploy no-code voice bots that sound more natural and perform better for your patients, customers and business.
Source: GridspaceCategories: Healthcare Professionals, Latest HeadlinesTweet-
#Grace is a task-specific #voicebot that can handle multi-turn customer interactions in a natural and friendly way. @gridspaceinc #Grace is made for hybrid #workforces, allowing voice bots and expert agents to tag-team #contactcenter workloads. https://t.co/CwbSVzLLt5 #ucaas https://t.co/IDq96Eul8m
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Mashup Score: 0Gridspace Grace - Voice AI for healthcare and financial services tier 1 calls - Gridspace - 2 year(s) ago
Gridspace Grace is a 100% cloud independent virtual agent and authoring platform for contact centers. Deploy no-code voice bots that sound more natural and perform better for your patients, customers and business.
Source: GridspaceCategories: Healthcare Professionals, Latest HeadlinesTweet-
#Grace is a task-specific #voicebot that can handle multi-turn customer interactions in a natural and friendly way. @gridspaceinc #Grace is made for hybrid #workforces, allowing voice bots and expert agents to tag-team #contactcenter workloads. https://t.co/CwbSVzLLt5 #ccaas https://t.co/fzmAjh6nq0
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Mashup Score: 0
Gridspace’s virtual agents and voice observability software powers modern contact centers. Understand and automate voice calls, chats, and customer conversation in real time.
Source: GridspaceCategories: Healthcare Professionals, Latest HeadlinesTweet-
We’re seeing a “broad-based slowdown” in consumer spending as 4 decade-high inflation hits home. @gridspaceinc Grace handles financial calls from worried customers as sensitively as human agents. Not possible? Try it yourself. https://t.co/bf8F3AVFCa
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Mashup Score: 0Call & Contact Center Automation Tools - Gridspace - 2 year(s) ago
Gridspace s automation tools drive better customer experiences while also making life easier for agents, QA, IT, and those in the C-Suite.
Source: GridspaceCategories: Healthcare Professionals, Latest HeadlinesTweet-
Feel the customer experience live with @gridspaceinc pre-trained language models analyze every single word of every customer interaction - tracking key #CX metrics as well as agent and caller emotion - https://t.co/X0mhQ3QgWe #callcenter #contactcenter #agent #ucaas #ccaas #CIO https://t.co/kxToe2a7j2
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Mashup Score: 0Call & Contact Center Automation Tools - Gridspace - 2 year(s) ago
Gridspace s automation tools drive better customer experiences while also making life easier for agents, QA, IT, and those in the C-Suite.
Source: GridspaceCategories: Healthcare Professionals, Latest HeadlinesTweet-
Feel the customer experience live with @gridspaceinc pre-trained language models analyze every single word of every customer interaction - tracking key #CX metrics as well as agent and caller emotion - https://t.co/X0mhQ3QgWe #callcenter #contactcenter #agent #ucaas #ccaas https://t.co/Bx9g32K1P8
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Mashup Score: 2
Gridspace’s virtual agents and voice observability software powers modern contact centers. Understand and automate voice calls, chats, and customer conversation in real time.
Source: GridspaceCategories: Healthcare Professionals, Latest HeadlinesTweet-
#AI #callcenter #voicebots are not enough. The most effective hybrid workforces of the future will have great AI orchestration. Interwoven voice bots will work alongside existing human agent workflows, improving performance and outcomes via @gridspace https://t.co/n4GxeZ6Sbq https://t.co/UzV5Hh3jnO
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Mashup Score: 0
Grace, the virtual agent from Gridspace, is a human-sounding voice bot that answers and directs customer care calls to support your hybrid contact center workforce.
Source: GridspaceCategories: Healthcare Professionals, Latest HeadlinesTweet-
#AI #callcenter #voicebots are not enough. Hybrid workforces of the future will have AI orchestration. Interwoven voice bots will work with human agent #workflows, improving each other’s performance and the business outcomes more via @gridspaceinc https://t.co/hRZsUfJtXC #CFO https://t.co/xFmtZ82rhS
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Mashup Score: 0About - Gridspace - 2 year(s) ago
EVAN MACMILLAN EVAN MACMILLAN Evan has been an entrepreneur most of his life. Previously, he co-founded Zappedy, a payments technology company that was backed by Eric Schmidt’s venture fund and acquired by Groupon. His other technology projects have been covered by the WSJ and PBS. Evan’s patents…
Source: GridspaceCategories: Healthcare Professionals, Latest HeadlinesTweet-
Legacy voice systems were not designed for modern speech services. @gridspaceinc built novel #speech processing system in house to enable low-latency speech #analytics, live agent guidance and natural-sounding, interwoven #voicebots. https://t.co/e2oW3FJ1cn #callcenter #CIO https://t.co/uK706hif51
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Bring virtual and human agent conversations together in one place. No more blackhole #IVR fails. No more messy handoffs. @gridspaceinc helps all types of agents learn from each other. #virtualagents #callcenter #contactcenter #ccaas #CMO #CRO https://t.co/UILM5bAEuw https://t.co/t52dWeNotK