• Mashup Score: 1

    Grace, the virtual agent from Gridspace, is a human-sounding voice bot that answers and directs customer care calls to support your hybrid contact center workforce.

    Tweet Tweets with this article
    • #AI #callcenter #voicebots are not enough. Hybrid workforces of the future will have AI orchestration. Interwoven voice bots will work with human agent #workflows, improving each other’s performance and the business outcomes more via @gridspaceinc https://t.co/hRZsUfJtXC #CIO https://t.co/F2WeGYcffk

  • Mashup Score: 1
    About - Gridspace - 2 year(s) ago

    EVAN MACMILLAN EVAN MACMILLAN Evan has been an entrepreneur most of his life. Previously, he co-founded Zappedy, a payments technology company that was backed by Eric Schmidt’s venture fund and acquired by Groupon. His other technology projects have been covered by the WSJ and PBS. Evan’s patents…

    Tweet Tweets with this article
    • Legacy voice systems were not designed for modern speech services. @gridspaceinc built novel #speech processing system in house to enable low-latency speech analytics, live agent guidance and natural-sounding, interwoven #voicebots. https://t.co/e2oW3FJ1cn #contactcenter #CIO https://t.co/4o5bDK3vFk

  • Mashup Score: 1
    About - Gridspace - 2 year(s) ago

    EVAN MACMILLAN EVAN MACMILLAN Evan has been an entrepreneur most of his life. Previously, he co-founded Zappedy, a payments technology company that was backed by Eric Schmidt’s venture fund and acquired by Groupon. His other technology projects have been covered by the WSJ and PBS. Evan’s patents…

    Tweet Tweets with this article
    • The leadership team behind @gridspaceinc has been responsible for many exciting technical projects. The broader team comes from Google, Apple, Microsoft, Stanford, MIT, CMU and UIUC, among other top technical institutions. https://t.co/e2oW3FJ1cn #contactcenter #callcenter #CFO https://t.co/6oBcV8PAsh

  • Mashup Score: 0
    About - Gridspace - 2 year(s) ago

    EVAN MACMILLAN EVAN MACMILLAN Evan has been an entrepreneur most of his life. Previously, he co-founded Zappedy, a payments technology company that was backed by Eric Schmidt’s venture fund and acquired by Groupon. His other technology projects have been covered by the WSJ and PBS. Evan’s patents…

    Tweet Tweets with this article
    • - @gridspaceinc built novel speech processing system in house to enable low-latency speech analytics, live agent guidance and natural-sounding, interwoven #voicebots. Gridspace has been recognized by @Gartner_inc HBR, NIPS and @Forbes https://t.co/e2oW3FJ1cn #contactcenter #CFO https://t.co/NMHVA8aMPK

  • Mashup Score: 7

    Grace, the virtual agent from Gridspace, is a human-sounding voice bot that answers and directs customer care calls to support your hybrid contact center workforce.

    Tweet Tweets with this article
    • The most effective hybrid #workforces of the future will have #AI orchestration. Interwoven #voicebots will work alongside existing human agent #workflows, improving each other’s performance and the business outcomes learn more about @gridspaceinc here: https://t.co/hRZsUfJtXC https://t.co/6oFr6zVxOv

  • Mashup Score: 0
    About - Gridspace - 2 year(s) ago

    EVAN MACMILLAN EVAN MACMILLAN Evan has been an entrepreneur most of his life. Previously, he co-founded Zappedy, a payments technology company that was backed by Eric Schmidt’s venture fund and acquired by Groupon. His other technology projects have been covered by the WSJ and PBS. Evan’s patents…

    Tweet Tweets with this article
    • - @gridspaceinc built novel speech processing system in house to enable low-latency speech analytics, live agent guidance and natural-sounding, interwoven #voicebots. Gridspace has been recognized by @Gartner_inc HBR, NIPS and @Forbes https://t.co/e2oW3FJ1cn #contactcenter #CIO https://t.co/zwm4wJfv7C

  • Mashup Score: 0

    Grace, the virtual agent from Gridspace, is a human-sounding voice bot that answers and directs customer care calls to support your hybrid contact center workforce.

    Tweet Tweets with this article
    • Explore #virtualagents for #Healthcare administration: #patient routing, payer & provider forms, benefits #pharmacy transactions. Then for #financial services: account management, #compliance forms, personalized advisory, and more via @gridspaceinc here : https://t.co/hRZsUfJtXC https://t.co/xOwkY4rh2Z

  • Mashup Score: 7

    Gridspace s automation tools drive better customer experiences while also making life easier for agents, QA, IT, and those in the C-Suite.

    Tweet Tweets with this article
    • Get visibility into your #contactcenter with vital metrics - Identify a customer’s intent, qualifications and satisfaction level. @gridspaceinc automation tools allow you to explore and present data from voice calls at the agent, team and more here: https://t.co/X0mhQ3QgWe #ucaas https://t.co/7bxQPwR4gi

  • Mashup Score: 1

    Grace, the virtual agent from Gridspace, is a human-sounding voice bot that answers and directs customer care calls to support your hybrid contact center workforce.

    Tweet Tweets with this article
    • #AI #callcenter #voicebots are not enough. The most effective hybrid workforces of the future will have great AI orchestration with @gridspaceinc where voice bots will work alongside existing human agent workflows, improving each other’s performance. https://t.co/hRZsUfJtXC https://t.co/2V60yoIwHV

  • Mashup Score: 0
    About - Gridspace - 2 year(s) ago

    EVAN MACMILLAN EVAN MACMILLAN Evan has been an entrepreneur most of his life. Previously, he co-founded Zappedy, a payments technology company that was backed by Eric Schmidt’s venture fund and acquired by Groupon. His other technology projects have been covered by the WSJ and PBS. Evan’s patents…

    Tweet Tweets with this article
    • - @gridspaceinc makes conversational care available by providing machine talent for patients, customers and businesses. @gridspaceinc was formed as a collaboration between SRI Speech Labs, the lab behind Siri, and a team of designers and engineers. https://t.co/e2oW3FJ1cn #ccaas https://t.co/S1tUzEEdso