• Mashup Score: 4
    Voice 2.0 and the Rise of Intelligent Voice in CX - 7 month(s) ago

    Join CX Today’s Rob Scott and Five9’s Chief Technology Officer and Head of AI, Jonathan Rosenberg, in an interactive webinar on May 25th as they explore the challenges and opportunities facing contact centers in 2023. With changing consumer engagement patterns and the rise of new communication channels, it’s more important than ever to adopt an AI-powered strategy to stay competitive. This webinar will provide valuable insights into getting started with AI in the contact center and key considerations when balancing people and technology. You’ll also hear about the latest trends in AI, including ChatGPT and generative AI. Don’t miss out on this opportunity to plot your AI-powered contact center strategy and set key milestones for success. Register now to secure your spot!

    Source: www.bigmarker.com
    Categories: Healthcare Professionals, Latest Headlines
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      EvanKirstel

      Explore the rich legacy of @ATTBusiness and @Five9 with @CXTodayNews and gain insights into their pivotal partnership shaping the future of intelligent voice in #CX. Register now! #PartnerPowered https://t.co/FvltTel0ti

  • Mashup Score: 3
    Expand Menu - 7 month(s) ago

    Join us for an enlightening webinar that delves into the crucial balance between security and customer experience in the realm of self-service. Throughout this event, we will dissect the prevalent challenges facing organizations today and introduce you to the game-changing capabilities of Voice Biometrics.In this webinar, you’ll:

    Source: www.five9.com
    Categories: Healthcare Professionals, Latest Headlines
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      EvanKirstel

      Join @Five9 for an enlightening on-demand webinar that delves into the crucial balance between security & #CX in the realm of self-service ft. @dnm54, Lead Analyst & Founder of @OpusResearch, & Matt Smallman, Founder of SymNex Consulting. https://t.co/3RJLqV8YWT. #Five9

  • Mashup Score: 1
    Unlocking New Enhancements With Salesforce Service Cloud Voice BYOT - 7 month(s) ago

    In the ever-evolving world of CX, organizations are looking to provide more fluid experiences. To empower businesses with the power to do so, Five9 are thrilled to share the latest enhancements with Five9 for Service Cloud Voice BYOT (Bring Your [&hellip.

    Source: www.callcentrehelper.com
    Categories: Healthcare Professionals, Latest Headlines
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    • Profile photo of EvanKirstel
      EvanKirstel

      In the ever-evolving world of #CX, organizations are looking to provide more fluid experiences. To empower businesses with the power to do so, @Five9 shares its latest enhancements with @Salesforce for Service Cloud Voice #BYOT. Read on. #PartnerPowered https://t.co/olO4rx6gMr

  • Mashup Score: 1
    Expand Menu - 7 month(s) ago

    Explore the dynamic world of call and contact centers. Understand their differences, and how they’re used to enhance the customer experience (CX).

    Source: www.five9.com
    Categories: Healthcare Professionals, Latest Headlines
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    • Profile photo of EvanKirstel
      EvanKirstel

      Explore the dynamic world of call and contact centers. Understand their differences, and how they're used to enhance the customer experience (CX). @Five9 #CX https://t.co/zBSoxkqC7w

  • Mashup Score: 2
    Unlocking New Enhancements With Salesforce Service Cloud Voice BYOT - 7 month(s) ago

    In the ever-evolving world of CX, organizations are looking to provide more fluid experiences. To empower businesses with the power to do so, Five9 are thrilled to share the latest enhancements with Five9 for Service Cloud Voice BYOT (Bring Your [&hellip.

    Source: www.callcentrehelper.com
    Categories: Healthcare Professionals, Latest Headlines
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    • Profile photo of EvanKirstel
      EvanKirstel

      In the ever-evolving world of #CX, organizations are looking to provide more fluid experiences. To empower businesses with the power to do so, @Five9 shares its latest enhancements with @Salesforce for Service Cloud Voice #BYOT. Read on. #PartnerPowered https://t.co/nHgyHa8ltH

  • Mashup Score: 5
    Research | Shep Hyken | Customer Service Expert - 7 month(s) ago

    Customer Service & CX Research Achieving Customer Amazement Study The ACA study is an annual research on customer preferences, habits, and wants to help you create an amazing customer experience. Download the 2023 ACA Study Sponsored by Welcome to Shep Hyken’s ACA Study: A

    Source: hyken.com
    Categories: Healthcare Professionals, Latest Headlines
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    • Profile photo of EvanKirstel
      EvanKirstel

      The Achieving Customer Amazement Study helps you better understand your customers’ preferences, habits, and wants and gives you the confidence to make better decisions for your organization’s #CX initiatives. Learn more: https://t.co/KP3bQoaA3X. #CXNation @Five9 @Hyken

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