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Mashup Score: 0Balancing Tech and Touch - Working Solutions - 12 month(s) ago
From a BPO standpoint, balancing tech and touch starts with investing in technologies such as AI, chatbots and
Source: Working SolutionsCategories: Healthcare Professionals, Latest HeadlinesTweet
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Mashup Score: 2Crafting the Perfect Recipe for Outstanding Customer Service - Working - 12 month(s) ago
Want great CX. Here are 5 ingredients that make up a recipe for success. Achieve outstanding customer service.
Source: Working SolutionsCategories: Healthcare Professionals, Latest HeadlinesTweet-
Scalability, finding the right talent, and providing world class education are all part of @WorkingSol's recipe for outstanding customer service. #CX #CustomerService https://t.co/Fc4rNs591o https://t.co/9dbb40A3V3
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Mashup Score: 47 Strategies to Handle Difficult Customer Service Calls with Ease | - 12 month(s) ago
Master these 7 awesome skills to handle difficult customer service skills. Listen & Acknowledge, Remain
Source: Work From Home JobsCategories: Healthcare Professionals, Latest HeadlinesTweet-
Here are 7 strategies that @WorkingSol's PROs use to create world class customer experiences! #CustomerCare #CustomerService https://t.co/W3yi9tu45x https://t.co/Co0gEsdF4q
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Mashup Score: 2WSJ News Exclusive | Wendy’s, Google Train Next-Generation Order Taker: an AI Chatbot - 1 year(s) ago
The fast-food chain has customized a language model with terms like “JBC” for junior bacon cheeseburger and “biggie bags” for meal combos.
Source: WSJCategories: Healthcare Professionals, Latest HeadlinesTweet-
#Wendy’s is automating its drive-through service using an #AI chatbot powered by natural-language software developed by Google and trained to understand the myriad ways customers order off the menu. https://t.co/mjed3BEDKg #CXNationSummit #CustomerService
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Mashup Score: 1
The social-media platform saved frustrated fliers hours last summer as a customer-service workaround.
Source: WSJCategories: Healthcare Professionals, Latest HeadlinesTweet-
Are the days of getting airline customer-service help on Twitter numbered? Fliers are watching after a handful of major airlines have stopped providing customer help via Twitter https://t.co/xM2Oi1hwje #CXNationSummit #CustomerService
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Mashup Score: 5
Working Solutions’ customized, multichannel support solutions and professional agent workforce will
Source: Working SolutionsCategories: Healthcare Professionals, Latest HeadlinesTweet-
🌟💼 @WorkingSol is the go-to provider of on-demand customer service solutions for businesses of all sizes. Learn more about their award-winning services: https://t.co/u3VJHEDqnD #CustomerService #OnDemandSolutions #CX https://t.co/hGQshytMW3
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Mashup Score: 0Pay for Value Delivered - Working Solutions - 1 year(s) ago
Getting full value from your contact center agents? If not, time to run the numbers.
Source: Working SolutionsCategories: Healthcare Professionals, Latest HeadlinesTweet-
#Customerservice #outsourcing can help to balance tech and touch in #contactcenters by providing a combination of human interaction and technology solutions. Here are 5 ways how an outsourcing partner can help via @WorkingSol https://t.co/EvIO8Z6pTv #callcenter #CRO #CMO https://t.co/nGryGehsfy
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Mashup Score: 0Pay for Value Delivered - Working Solutions - 1 year(s) ago
Getting full value from your contact center agents? If not, time to run the numbers.
Source: Working SolutionsCategories: Healthcare Professionals, Latest HeadlinesTweet-
#Customerservice #outsourcing can help to balance tech and touch in #contactcenters by providing a combination of human interaction and technology-driven solutions. Here are 5 ways how an outsourcing partner can help via @WorkingSol https://t.co/EvIO8Z6pTv #callcenter #CRO #CMO https://t.co/rrqLociGsS
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Mashup Score: 0
Working Solutions – Your Ultimate Guide to Customer Experience Strategy – Design & share beautiful engaging content with Visme
Source: my.visme.coCategories: Healthcare Professionals, Latest HeadlinesTweet-
#CustomerService is a singular interaction or a series of associations with your support teams. Customer service impacts the customer experience. And CX makes all the difference in creating brand loyalists via @workingsol https://t.co/96RnoUH5hO #CRO #CMO #contactenter #WFH https://t.co/qFuy4zWSX0
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#CustomerService is a singular interaction or a series of associations with your support teams. Customer service impacts the customer experience. And CX makes all the difference in creating brand loyalists via @workingsol https://t.co/96RnoUH5hO #CRO #CMO #contactenter #WFH https://t.co/C6MWcdH6eD
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Mashup Score: 2About Working Solutions - 1 year(s) ago
Working Solutions began as an idea that sparked the “work-from-home†movement, and ultimately, the gig economy.
Source: Work From Home JobsCategories: Healthcare Professionals, Latest HeadlinesTweet-
Now hiring! Apply to become a Customer Service Verification Representative 💻👨💼👩💼 #ContractJobs #CustomerService From @WorkingSol https://t.co/htgB2Wr7vJ https://t.co/6bcubu9XPV
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Tech can streamline many processes and enable more efficient use of resources, but it’s important to ensure that customers are still receiving personalized interactions from knowledgeable staff: https://t.co/7QUw1zn2mq #CX #CustomerService #CCWStLouis #CXOExchange @WorkingSol