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    Why have we stopped chatting with chatbots? - 9 month(s) ago

    Despite the recent advancements in AI technology, customers appear to be turning their back on chatbots for their customer service needs.

    Source: www.mycustomer.com
    Categories: Healthcare Professionals, Latest Headlines
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      EvanKirstel

      Gartner shows that only 8% of customers used a chatbot the last time they needed #customerservice. 🤔 How those in charge of customer service can encourage more people to use chatbots? #CustomerService ⁦@McGeeSmith⁩ #cx https://t.co/0fkOtrIkE8