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Mashup Score: 0The Self-Service Revolution for the Modern, Digital Contact Center - 10 month(s) ago
Companies can leverage self-service to provide seamless customer service to some people, while still providing agents for complex cases.
Source: No JitterCategories: Healthcare Professionals, Latest HeadlinesTweet
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Mashup Score: 1New Meeting Equity Options Are Growing - 10 month(s) ago
Hardware and meeting app vendors are rushing to deliver solutions that enable equal experiences for both remote and in-office meeting attendees
Source: No JitterCategories: Healthcare Professionals, Latest HeadlinesTweet-
RT @imlazar: My latest for @nojitter - New Meeting Equity Options Are Growing https://t.co/i7ddDu9vzE #videoconferencing #hybridwork
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Mashup Score: 1What’s the Direction for Omnichannel and Cloud Migration? - 10 month(s) ago
What are some potential strategies for cloud migration and customer experience in the near future?
Source: No JitterCategories: Healthcare Professionals, Latest HeadlinesTweet-
What’s the Direction for Omnichannel and Cloud Migration? https://t.co/ydRo8PabdW @EricHKrapf @nojitter #CX
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Mashup Score: 2Generative AI and Data: Critical Elements for Future CX - 11 month(s) ago
Generative AI is only as good as the data it draws on. How can we optimize to integrate and maintain quality data?
Source: No JitterCategories: Healthcare Professionals, Latest HeadlinesTweet-
Generative AI is only as good as the data it draws on. How can we optimize to integrate and maintain quality data? https://t.co/pqqo7lM1cI #CCWvegas
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Mashup Score: 0
Generative AI is impacting the role of customer service agents, challenging the belief that AI might make these roles redundant. Despite significant, recent advancements there are situations where generative AI falls short – which, paradoxically, makes customer service agents both less and more important.
Source: No JitterCategories: Healthcare Professionals, Latest HeadlinesTweet-
Understanding the Role of Generative AI in Modernizing Customer Experience https://t.co/39zlYkrA72 @zkerravala @niceltd #NICEi23 https://t.co/yADyFlnim1
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Mashup Score: 0The Five9 Intelligent CX Platform Comes With Brains — And A Promise - 12 month(s) ago
The customer experience is always iterative and has to improve with each new version, according to Five9.
Source: No JitterCategories: Healthcare Professionals, Latest HeadlinesTweet-
The customer experience is always iterative and has to improve with each new version, according to @Five9 . Read to learn more in this @NoJitter article, featuring Five9 CMO, @GenefaMurphy. https://t.co/CBqkLse0EA https://t.co/1HoYpas6Mn
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Mashup Score: 0
The company’s new RingSense for Sales offering opens up new workflows and improves productivity for several different types of end users.
Source: No JitterCategories: Healthcare Professionals, Latest HeadlinesTweet-
"RingCentral's new RingSense for Sales offering opens up new workflows and improves productivity for several different types of end users." Read more on @RingCentral from @zkerravala, founder and principal analyst with ZK Research, in this article. https://t.co/NoTt3tUZOJ https://t.co/z4xlw4N7Ki
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Mashup Score: 1Celebrating Innovation in Collaboration at #EC23 - 1 year(s) ago
Presenting the Innovation Showcase Companies to be highlighted at Enterprise Connect 2023.
Source: No JitterCategories: Healthcare Professionals, Latest HeadlinesTweet-
RT @tekvizion: We are thrilled to announce that tekVizion is part of Enterprise Connect's Innovation Showcase! #EC23 https://t.co/DqCt4n5dEf
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Mashup Score: 3UC in 2023: 5 Predictions for the New Year - 1 year(s) ago
The UC market will continue to rapidly evolve due to hybrid work needs and economic challenges.
Source: No JitterCategories: Future of Medicine, Latest HeadlinesTweet-
RT @imlazar: My latest for @nojitter - UC in 2023: 5 Predictions for the New Year https://t.co/pjMXoQjnaa #ucoms #cybersecurity #hybridwork
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Mashup Score: 1UC in 2023: 5 Predictions for the New Year - 1 year(s) ago
The UC market will continue to rapidly evolve due to hybrid work needs and economic challenges.
Source: No JitterCategories: Healthcare Professionals, Latest HeadlinesTweet-
RT @imlazar: My latest for @nojitter - UC in 2023: 5 Predictions for the New Year https://t.co/pjMXoQjnaa #ucoms #cybersecurity #hybridwork
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The Self-Service Revolution for the Modern, Digital Contact Center https://t.co/RwqriBw5lq @NICELtd