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Mashup Score: 1How to identify and remove hotspots throughout the customer journey for a better experience | NICE - 2 year(s) ago
Customers share a common goal with the companies they choose to work with: a desire for a quick resolution of their issues or fulfillment of their needs. With each journey being unique, there really is no cookie cutter approach for resolution. Unfortunately, friction is the all-too-common ground across all types of customer journeys; it creates a challenge for businesses.
Source: NICECategories: Healthcare Professionals, Latest HeadlinesTweet
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Mashup Score: 4NICE | NICE GPT Webinar Series - 2 year(s) ago
Register for one of our sessions now.
Source: NICECategories: Healthcare Professionals, Latest HeadlinesTweet
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Mashup Score: 1Don't get left behind. - 2 year(s) ago
With NICE, you can embark on a journey that will take your CX across new frontiers going beyond simple operational changes to fast-track business success.
Source: NICECategories: Healthcare Professionals, Latest HeadlinesTweet
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Mashup Score: 2The Data Divide That Separates Companies into the Thriving and the Merely Surviving | NICE - 2 year(s) ago
There is a deep chasm between the data-haves and the data-have-nots. Some companies can mine customer service data to refine their CX, while others drown in data that they do not use effectively.
Source: NICECategories: Healthcare Professionals, Latest HeadlinesTweet
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Mashup Score: 0Voice of the Customer and Feedback Management - 2 year(s) ago
Supercharge your Voice of the Customer program with feedback management that combines, analyzes, and acts on contact center interactions, solicited feedback, and operational data at scale to increase customer satisfaction.
Source: NICECategories: Healthcare Professionals, Latest HeadlinesTweet
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Mashup Score: 0nice-actimize-launches-realtime-money-mule-defense-solution-to-detect-illicit-activity - 2 year(s) ago
Using advanced AI, the solution employs a multi-model execution strategy that utilizes a diverse set of models, techniques, and algorithms to identify and prevent fraud Hoboken, N.J., March 14, 2023 – Traditional payments monitoring systems often do not detect money mules’ movements as they secure illicit funds from financial institutions. To address this…
Source: NICECategories: Healthcare Professionals, Latest HeadlinesTweet
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Mashup Score: 0Shared decision making - 2 year(s) ago
Information and benefits about shared decision making. Includes links to patient decision aids.
Source: NICECategories: Cardiologists, Latest HeadlinesTweet
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Mashup Score: 1More than 400 people set to benefit after NICE approves ground-breaking CAR-T therapy to treat aggressive form of blood cancer - 2 year(s) ago
More than 400 people set to benefit after NICE approves ground-breaking CAR-T therapy to treat aggressive form of blood cancer
Source: NICECategories: Hem/Oncs, Latest HeadlinesTweet
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Mashup Score: 0NICE partners with international health technology assessment bodies to boost collaboration on shared opportunities and challenges - 3 year(s) ago
The signatories to the arrangement, who will continue to remain independent of one another, are: National Institute for Health and Care Excellence (NICE) Canadian Agency for Drugs and Technologies in Health (CADTH) Australian Government Department of Health and Aged Care Healthcare Improvement Scotland Health Technology Wales All Wales Therapeutics & Toxicology Centre This arrangement will…
Source: NICECategories: Healthcare Professionals, Latest HeadlinesTweet
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Mashup Score: 0Member: quality standards advisory committee - 3 year(s) ago
Apply to be a member on NICE’s quality standards advisory committee
Source: NICECategories: Latest Headlines, OtolaryngologyTweet
RT @NICELtd: Find out the top 5 CX hotspots - and discover how to remedy them with digital-first CX >> https://t.co/452bM4XhkM #DigitalCX…