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Mashup Score: 1
I haven’t done a “next stop” post in ages – kinda went away with the pandemic. In-person events are definitely back, and I need to get back into the habit of doing these shout-outs for upcoming events. Next up for me will be for Five9 , and this will be my first time visiting Porto, Portugal. Am s
Source: J Arnold & AssociatesCategories: Healthcare Professionals, Latest HeadlinesTweet
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Mashup Score: 2
Last week was my fifth go-round as Chair of the Future of Work Expo in Ft. Lauderdale, and given my travel schedule, this is the first chance I’ve had to get this recap done. As good as the 2022 edition was, this was even better, and am expecting nothing less for 2024. Speakers are already asking
Source: J Arnold & AssociatesCategories: Healthcare Professionals, Latest HeadlinesTweet-
RT @arnoldjon: My @FOW_Expo Recap - Review and Pix via my blog: https://t.co/j1SQekqE9w #itexpo @tmcnet @EM360Tech #futureofwork #UCaaS #C…
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Mashup Score: 2
Another shout-out for my upcoming Future of Work Expo , one of the sub-events with TMCnet’s long-running ITExpo. This is my fifth go-round as Chair, and the speaking roster is rounding out nicely. Still room on some sessions, though, so if that’s of interest, you can review the full agenda here
Source: J Arnold & AssociatesCategories: Healthcare Professionals, Latest HeadlinesTweet-
RT @arnoldjon: Future of Work Expo, Ft. Lauderdale - Feb 14-16 - updates here, join us! https://t.co/kjWZUh6NPH @FOW_Expo @tmcnet #future…
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Mashup Score: 1Zoomtopia - Quick Pix and Post — J Arnold & Associates - 2 year(s) ago
Just have time for a quick post before flying home from Zoomtopia in San Jose. This is the first in-person Zoom analyst event since 2019, and it was a great update on all that’s happening with them – and it’s a lot. I’ll have more to say about that in upcoming posts, so for now, am just going to s
Source: J Arnold & AssociatesCategories: Healthcare Professionals, Latest HeadlinesTweet-
RT @arnoldjon: #Zoomtopia - Quick Pix and Post on my blog: https://t.co/VHSe6BpRGr @Zoom #happiness #ucoms #ucaas #cctr #contactcenter #cca…
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Mashup Score: 1My Latest Guest Post - Value of Continuous Testing for UCaaS — J Arnold & Associates - 2 year(s) ago
Got another guest post writeup to share. This one is running on tekVizion’s blog site, and examines the value of continuous testing for UCaaS. Managing all these applications is harder to do than appears, especially since many of them are real-time. IT cannot possibly keep up with all the update
Source: J Arnold & AssociatesCategories: Healthcare Professionals, Latest HeadlinesTweet-
RT @arnoldjon: My Latest Guest Post for @tekvizion - Value of Continuous Testing for UCaaS https://t.co/cul2R5uSvr #ucaas @BCstrat #testing…
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Mashup Score: 1Newsletter Time - New Podcast Too — J Arnold & Associates - 2 year(s) ago
The August issue of JAA Communications and Collaboration Review went out to subscribers yesterday, along with the latest Watch This Space podcast. Chris and I reviewed key findings – and bigger questions – from Ernst & Young’s 2022 Work Reimagined study – I hope you give it a listen.
Source: J Arnold & AssociatesCategories: Healthcare Professionals, Latest HeadlinesTweet-
RT @arnoldjon: #ICYMI - Newsletter Time - New Podcast Too https://t.co/GrSiPrQv8k #podcast #newsletter #ucoms #cctr #contactcenter #ucaas #…
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Mashup Score: 1Is Hybrid Work Working? Depends Who You Talk To - My Latest Article — J Arnold & Associates - 2 year(s) ago
I’ve been away a few days, but things I was working on earlier are getting posted now in bits and pieces. This time around, it’s a two-for-one, where Informa has run my latest article in two of their publications. If you don’t know, I’m a long-time BC Expert and contributor for BC Strategies ,
Source: J Arnold & AssociatesCategories: Healthcare Professionals, Latest HeadlinesTweet-
RT @arnoldjon: Is Hybrid Work Working? Depends Who You Talk To - My Latest Article https://t.co/trMNMqfZLH @nojitter @WorkSpaceCnct @Info…
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Mashup Score: 1AI and the Contact Center - My Q&A with CEO of Upstream Works — J Arnold & Associates - 2 year(s) ago
Personal events have put work on the back burner the past couple of weeks, but am slowly getting back to things. I’ve had a few new things in the works that I’ll start sharing over the next few days, with the first one being an exec Q&A I recently did with Rob McDougall, CEO of Upstream Wor
Source: J Arnold & AssociatesCategories: Healthcare Professionals, Latest HeadlinesTweet-
RT @arnoldjon: AI and the Contact Center - My Q and A with CEO of @Upstream_Works https://t.co/H837SW5WyQ #contactcenter #cx #cctr #ccaas…
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Mashup Score: 2Enterprise Connect – Quick Take - Happy, Engaged, Busy and Fun! — J Arnold & Associates - 2 year(s) ago
Last week’s Enterprise Connect 2022 was as much a vibe as it was a conference about the state of communications technologies for enterprises and contact centers. There was plenty of the latter – as always – but the real story was about Enterprise Connect finally returning to being fully in-person.
Source: J Arnold & AssociatesCategories: Healthcare Professionals, Latest HeadlinesTweet-
RT @jenspeak: Thanks for your #EC22 recap @arnoldjon (yes I enjoy reading the newspaper! I do it everyday.) https://t.co/9ZFw9pzRRk
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RT @arnoldjon: Next Stop - Five9 Analyst Summit - Porto, Portugal https://t.co/LPIuVMfC06 @Five9 #CXNationSummit #five9 #analyst #Influence…