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Mashup Score: 1Creating memorable customer experiences: How to go the extra mile | By Flavien Brand, Alessandro Inversini and Matthias Fuchs - 1 year(s) ago
In business, customer experience is often presented as a differentiator, something a company chooses to focus on in order to outperform its competitors. Yet, a company will inevitably interact with its customers at some point, and those customers’ opinions about these touchpoints will affect their future behavior, including possible repeat purchases and word-of-mouth.
Source: Hospitality NetCategories: Healthcare Professionals, Latest HeadlinesTweet
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Mashup Score: 4The Impact of AI on the Hotel Industry - 2 year(s) ago
AI – artificial intelligence – is everywhere these days. It’s baked into your smartphone, your desktop and laptop, your virtual assistant, your smartwatch, and so much more. It’s also found in digital marketing, in business software, and everywhere else.
Source: Hospitality NetCategories: Healthcare Professionals, Latest HeadlinesTweet
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Mashup Score: 1Twitter Influencers see ‘United Airlines’ decision to buy supersonic planes a leap towards sustainable and faster aviation, finds GlobalData - 3 year(s) ago
United Airlines Inc. (United Airlines) has entered into an agreement with Boom Supersonic to buy its first supersonic commercial jet ‘Overture’. United Airlines is the first American airline company to go for commercial supersonic jet, which will be based on sustainable air-fuel and will be operational by 2029.
Source: Hospitality NetCategories: Future of Medicine, Latest HeadlinesTweet
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Mashup Score: 0Five ways hospitals can learn from the hospitality industry - 3 year(s) ago
A discussion on service excellence in healthcare intrigued me while recently moderating a conference on medical tourism in the GCC region. Patients can rarely challenge the technical competency of the medical staff, let alone provide immediate satisfaction feedback.
Source: Hospitality NetCategories: Future of Medicine, Latest HeadlinesTweet
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Mashup Score: 0Hotel and Hospitality R&D Innovations to Health(care): Hospitality Bridging Healthcare (H2H) | By Fred DeMicco & Hans Schatz – Hospitality Net - 3 year(s) ago
Let thy food be thy medicine and medicine be thy food, ascribed to Hippocrates (400 BC), and used to emphasize the importance of food and nutrition to prevent or cure disease.
Source: Hospitality NetCategories: Future of Medicine, Latest HeadlinesTweet
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Mashup Score: 1
Veganism has traditionally been associated with both the consumer and retail sectors but its influence in the tourism space is growing, according to GlobalData, a leading data and analytics company. Vegan-friendly tours, excursions and digital travel apps are emerging as another tool for travel companies to attract environmentally focused individuals.
Source: Hospitality NetCategories: Cardiologists, Latest HeadlinesTweet
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Mashup Score: 2Is 'data scientist' the next hot position in hotels/hospitality? – Hospitality Net World Panel - 4 year(s) ago
There is so much data that a hotel has or can have access to… but in most cases, there’s no one who understands how to translate these data into actionable insights on a hotel’s current and future business.
Source: Hospitality NetCategories: Healthcare Professionals, Latest HeadlinesTweet
RT @jeffsheehan: Creating Memorable Customer Experiences: How To Go The Extra Mile Via @hospitalitynet https://t.co/uedhJ1FB6u #marketing #…