Evan Kirstel B2B TechFluencer on LinkedIn: A New Era for IT Service Management with AI and Cloud Technologies
Join us for a transformative conversation with Xurrent, as we unearth the secrets behind the metamorphosis of a once humble firm into a beacon of innovation in IT service management. Formerly known as ForMe, Xurrent has embraced its #cloud-native identity to deliver an unparalleled mix of scalability, reliability, and user friendliness, all while maintaining an impressive record of 84 production releases and a perfect uptime. Jim provides an insider’s perspective on how Xurrent is using cutting-edge technologies, such as AI, to redefine user experiences and eliminate software management headaches. With fresh growth equity fueling its expansion into new markets they exemplify the power of innovation in transforming the ITSM landscape. As we journey through the episode, we shift our focus to the burgeoning role of AI across industries like healthcare, financial services, and higher education. By harnessing the security of Amazon’s Bedrock environment, Xurrent tackles challenges such as c