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    How telecom operators can realize value in CPaaS As the communications-platform-as-a-service (CPaaS) hype fades, questions arise over where the industry will find future value. Two trends are coming to the fore. First, enterprise customers are starting to request features beyond application-to-person (A2P) and “best effort” legacy solutions to enable future omnichannel and 5G-based use cases like…

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    • How can telecom operators realize the value in #CPaaS? Investors appear to be moving on from the communications-platform-as-a-service (CPaaS) hype and adopting more realistic views on its future. Learn more: https://t.co/QcQDKUSMO1 #telcos #telecoms #CPaaS @kevnet @cpaasaa… https://t.co/UGbU3VJXBu https://t.co/Mz57kPCl0a