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Mashup Score: 13 CX Success and 3 CX Failures From the Financial Industry - 3 year(s) ago
Financial services companies are spending significant amounts of their budgets on CX but despite the financial commitment, the actual results are only so-so.
Source: CMSWire.comCategories: Healthcare Professionals, Latest HeadlinesTweet
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Mashup Score: 13
What should CIOs and other data leaders do to protect enterprises and their key stakeholders with artificial intelligence implementations?
Source: CMSWire.comCategories: Healthcare Professionals, Latest HeadlinesTweet-
RT @Paula_Piccard: What's on Your Artificial Intelligence Compliance, Privacy and Ethics Checklist? https://t.co/DxvISDFzPu #MachineLearn…
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Mashup Score: 1
Today’s consumers expect a personalized experience — but they’re tired of the same boring techniques. Learn how to innovate your CXM approach.
Source: CMSWire.comCategories: Healthcare Professionals, Latest HeadlinesTweet-
RT @SoftClouds: How to Personalize your #CXM Strategy? https://t.co/NC1B6hNc0V #CX #Personalizatoin @quepasachico @EnigenCRM @mercurycrea…
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Mashup Score: 0The 3 Prerequisites of a Flexible Workplace - 3 year(s) ago
We can’t keep team members engaged by reverting to pre-pandemic workstyles.
Source: CMSWire.comCategories: Healthcare Professionals, Latest HeadlinesTweet-
Pre-pandemic workstyles are no longer conducive to long-term health and wellbeing. Instead, hybrid and flexible models can aid in supporting employees and ultimately improving overall quality of life regardless of industry! @DaveLanda https://t.co/g8Kpz2On06
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Mashup Score: 2It's 2022: Do You Know Your Customer Experience Goals? - 3 year(s) ago
It doesn’t matter if your organization uses SMART goals or OKRs — you must be clear about what you’re trying to accomplish with your customer experience.
Source: CMSWire.comCategories: Healthcare Professionals, Latest HeadlinesTweet-
RT @Balaji_SanDiego: It's time to set your 2022 #CX goals. https://t.co/vF6blClon2 @SpirosMargaris @AkwyZ @kuriharan @gvalan @drhiot @Dr…
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Mashup Score: 4It's 2022: Do You Know Your Customer Experience Goals? - 3 year(s) ago
It doesn’t matter if your organization uses SMART goals or OKRs — you must be clear about what you’re trying to accomplish with your customer experience.
Source: CMSWire.comCategories: Healthcare Professionals, Latest HeadlinesTweet-
RT @SoftClouds: It's time to set your 2022 CX goals. https://t.co/bjQQqFQfo3 @mary_gambara @DrFerdowsi @DioFavatas @enricomolinari @godfr…
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Mashup Score: 10
Moving to “explainable AI” will remove much of the mystery around AI, and, as a result will drive adoption of more AI-driven services.
Source: CMSWire.comCategories: Future of Medicine, Latest HeadlinesTweet-
RT @Xbond49: Why the adoption rate for explainable #AI in #financialservices is expected to grow https://t.co/hDOBt31qXj #fintech #Artifici…
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Mashup Score: 3Stop Creating and Collecting Useless Data - 3 year(s) ago
The technology industry has grown super rich by being super bad for the planet.
Source: CMSWire.comCategories: Healthcare Professionals, Latest HeadlinesTweet-
RT @HakomTimeSeries: The #data Pollution Problem @cmswire https://t.co/cY6E8EFuS5 #DataScience #DataFam #Database #Analytics #technology…
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Mashup Score: 0
At Medallia Experience 21, digital experience lessons were in the spotlight after a year where seemingly every interaction shifted online.
Source: CMSWire.comCategories: Future of Medicine, Latest HeadlinesTweet-
5 Digital Experience Takeaways for a World of Rising Customer Expectations https://t.co/q3H8Etx53E https://t.co/WwdI4Li1kr
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Mashup Score: 1Say Goodbye to Digital Experience Management and Hello to Digital Experience Orchestration - 4 year(s) ago
The new compromise for content and commerce management is here, and it’s not about digital experience management. It’s about digital experience orchestration.
Source: CMSWire.comCategories: Healthcare Professionals, Latest HeadlinesTweet-
RT @jeffsheehan: Why The Future Lies In Digital Experience Orchestration, Not Management via @cmswire https://t.co/HMdHNSwkj1 #marketing #DX
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Self-service capabilities offered by many financial institutions do not efficiently resolve the customer or member’s inquiries. Explore 3 success and 3 failures in a financial services customer experience and how to make it better. Via @Gridspace: https://t.co/iFzmXinFPu https://t.co/LhZoI8COvG