Institutional Betrayal in Inpatient Psychiatry: Effects on Trust and Engagement With Care | Psychiatric Services
Objective: Patients’ experiences of inpatient psychiatry have received limited empirical scrutiny. The authors examined patients’ likelihood of experiencing institutional betrayal (harmful actions or inactions toward patients) at facilities with for-profit, nonprofit, or government ownership; patient-level characteristics associated with experiencing institutional betrayal; associations between betrayal and patients’ trust in mental health providers; and associations between betrayal and patients’ willingness to engage in care postdischarge. Methods: Former psychiatric inpatients (N=814 adults) responded to an online survey. Data were collected on patients’ demographic characteristics; experiences of institutional betrayal; and the impact of psychiatric hospitalization on patients’ trust in providers, willingness to engage in care, and attendance at 30-day follow-up visits. Participants’ responses were linked to secondary data on facility ownership type. Results: Experiencing instituti