The Global Customer Experience Challenge Enterprises have struggled to ensure seamless customer communication across global markets for decades. IVR failures call quality issues and unpredictable telecom networks often create frustrating […]
The ubiquitous QR (“quick response”) codes that appear on everything from parking pay stations to soda cans and promotional flyers have become an increasingly popular…
Can we change our behavior by changing the environment? A lot of junk food is available in the checkout lanes at grocery stores. Most of…
This Medical News article is an interview with Emily E. Haroz, PhD, an associate professor at the Johns Hopkins Bloomberg School of Public Health’s Center…
In several red states, officials say few or no abortions happened in 2023, raising alarm among researchers about the politicization of vital statistics.
Jeffrey V. Matous, MD, discusses how primary barriers to the widespread use of bispecific antibody therapies in community practices can be addressed through innovative care…
Ten years ago, Congressman Ted Yoho came to Washington with a mission to cut foreign spending. Now, he explains why it was a mistake.
The company says artificial intelligence could help surface jobs that remain hidden from typical search queries.
A game of chess requires its players to think several moves ahead, a skill that computer programs have mastered over the years. Back in 1996,…
