Wrap your ears around an intriguing conversation with none other than Dean Mansouri, CTO at Univoip. This episode is all about the seismic shifts in our communication universe. We chart the course from the hosted PBX era to the dawn of unified communications as a service, and how tech titan Microsoft disrupted the status quo. Discover how Univoip navigates these changes to provide Cloud voice for Microsoft Teams, and how this pivotal role is helping to redefine the way we communicate. We engage with the remarkable progress of voice quality and the growing understanding of QoS in local area networks. The talk also transports us to the future of Microsoft 365 Communication, revealing Univoip’s innovative cloud-native Microsoft 365 tenant, and the potential benefits customers can unlock by using Microsoft Teams as their phone system. The episode closes with Dean’s excited anticipation for co-pilot and generative AI. Intrigued? Let’s get to it! Don’t let the future call you on the landline